We want you to like what you ordered, but in the unlikely event that any
merchandise you have ordered from us is not received in a good condition , is
damaged or defective or if merchandise delivered is different from what you had
ordered, you may exchange the merchandise ( “item”, “product”, “goods” ) unused,
we’ll give you an exchange on that piece in another colour, a different size, or an
entirely new style. This is subject to you give a receipt or proof of purchase and the
original item being exchanged is in the same condition as you received it, in its
original packaging with original tags, and is given for an exchange, within 7 days from
the date on which these goods are delivered and,
however if an item is in any way has been damaged, soiled, washed, altered or worn
and the value of the item has been reduced, in such cases we offer no exchange.
You will be responsible for paying for your own shipping costs for exchanging your
Once received, the customer care team will see if all conditions are met, your
exchange would be processed.
Please note:

  1. Products once delivered cannot be returned. It can only be exchanged subject to
    all above conditions are met.
  2. Items will be considered for exchange only if it is unused and in its original
    packaging with original tags still attached. Exchange items that are damaged may not
    be accepted and may be sent back to the customer who will be responsible for
    paying the shipping costs.
  3. Depending on where the customer live, the time it may take for the exchanged
    product to reach customer may vary.
  4. This Return & Exchange Policy (“Policy”), together with the Terms sets out our
    policies and procedures towards return & exchange of products purchased on the
    Chunari Fashion Medium. By using the Chunari Fashion Medium, you expressly agree
    to be bound by the Terms and the Return & Exchange Policy. If you do not agree
    with any of the Terms or Return & Exchange Policy , please do not use the Chunari
    Fashion Medium.
  5. To return an item, the customer must write to us at @. Alternatively, the
    customer may WhatsApp us at our customer care number +91 9____________,
    within 7 days of delivery of the shipment.